Q1: Are you a trade company or a manufacturer?
A: We are the water play equipment maker, we design and produce products by ourselves in our factory. You can get the best factory price.
Q2: Where is your main market ?
A: Our main market is Europe ,North America,Middle East and Asia.
Q3: How long is the delivery time ?
A: There will be 10-35 days, depend on the order. For small order, 10-20 days is enough, for big order, normally takes about 30-35 days.
Q4: Can you make the design ?
A: Yes ,we have professional design team , before design , please provide your area CAD file and let me know more about your request detail, like size, color, material, budget, etc.
Q5: What is the warranty for the products?
A: We offers 12 months free warranty against manufacturer's defects and a life time warranty against corrosion
Q6: What certificates do you have ? Are your products safe ?
A:Our products have passed CE RoHS ISO9001 certificates .We use imported material such as resin,gelcoat ,steel pipes with high quality.
Q7: what's your payment term ?
A:Our normal payment term is 30% T/T advance, balance before loading, For large order, we accept L/C,For samll trial order, we accept western union, paypal or cash in full payment
Q8: What is packing style ? And what is the Trade Term?
A:We usually use EPE Foam,PP Film,Black Cotton ,Carton, Wooden Frame for packing. We can quote you with EXW price ,FOB price ,and CIF price .Currency can be USD or RMB.
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